FAQ Tab

How do I find my correct size?

Please refer to the sizing chart provided to you in the product description or product images.

What method of payments do you accept?

We accept PayPal, Visa, MasterCard, American Express, Discover, Apple Pay, and JCB.

How can I track my order?

We will send you the tracking code of the shipment.

You may enter the tracking code in the "Track Your Order" tab on our main menu.

We will also send you frequent shippment updates via Email or SMS.

How long does shipping take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.

Please refer to our Shipping policy for further information.

I am not in love with my order, can it be returned?

We offer a 100 % money back guarantee, if the product is defective or damaged.

We give you 30 days to send it back to us for a full refund.

You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase and Shipping Costs.

Please Include all a name and order number on the returned parcels. Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

 

How do I exchange an item?

Unfortunately, we are unable to perform direct online exchanges at this time. If you need to exchange any or all of your purchased items, please first check availability on our site.

If the preferred item is available, please place a new order and follow the return instructions above to send back your original order.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships.
If the item is already sent please use our easy return system to get a full refund.